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Short Courses Training

We offer professional Short Courses Training, and we are a company registered in Namibia and South Africa. Our most popular training venues are Kenya (Nairobi), Kenya (Mombasa), Namibia (Swakopmund), Namibia (Windhoek), Rwanda (Kigali), South Africa (Pretoria), South Africa (Durban), South Africa (Cape Town), South Africa (Johannesburg), Zimbabwe (Harare), Zimbabwe (Victoria Falls). If you do not find the course that you are looking for, simply contact us via Email, Telephone, WhatsApp or Online chat messenger. We will be glad to offer the course of your choice. TO VIEW COURSES, SIMPLY CLICK ON THE COURSE CATEGORIES BELOW. PLUS (+) SIGN TO EXPAND AND MINUS (-) SIGN TO CLOSE). YOU WILL BE ABLE TO VIEW ALL THE COURSES IN THAT CATEGORY.

If you do not find the course that you are looking for, simply contact us via Email, Telephone, WhatsApp or Online chat messenger.

Agricultural Development and Sustainability Programmes (ADASP)

  1. Rural Development and Extension Management
  2. Advanced Agricultural project management Strategies
  3. Agricultural Development Management
  4. Poverty Alleviation: Challenges, Policies and Strategies
  5. Decentralisation and Community Driven Development
  6. Decentralisation and Urban Infrastructure Management
  7. Participatory Planning, Monitoring and Evaluation
  8. Managing Sustainable Rural Development
  9. Integrated Natural Resource Management
  10. Land Governance for Sustainable Development
  11. Public Policies and Rural Development in Africa
  12. Strategies for Poverty Reduction and Sustainable Development

Banking Programmes (BP)

  1. Policy Auditing in Central Banks
  2. Central Banks supervision and anti-money laundering strategies
  3. Financial crimes and anti-money laundering strategies
  4. Fraud Detection and Prevention in Banks
  5. Banking Policy Formulation and management
  6. Human Resources Management in Development in Banks
  7. Central Bank and Monetary Policy Management
  8. Challenges of Banks Failures and alignment to Central Banks
  9. Foreign Exchange Controls, Framework and Management
  10. Managing Securities and Capital Markets
  11. Monetary Policy Formulation and Implementation
  12. E-Banking Products Analysis

Computing and Information Technology Management (CITM)

  1. Adobe Photoshop – Foundation
  2. Adobe Photoshop – Intermediate
  3. Adobe Photoshop – Advanced
  4. Adobe Photoshop – Expert
  5. Computer Basics – Advanced
  6. Computer Basics – Expert
  7. Computer Basics – Foundation
  8. Computer Basics – Intermediate
  9. Database Management Techniques
  10. Disaster Recovery Planning
  11. Endpoint Security and Network access security
  12. Fundamentals of HTML Programming
  13. Introduction to Operating Systems
  14. Introduction to System and Network Security
  15. Law of Data Security and Investigation
  16. Management Information System and Data Management
  17. Microsoft Excel Advanced
  18. Microsoft Excel Intermediate
  19. Microsoft Excel Introduction
  20. Microsoft SharePoint Designer
  21. Microsoft Word Advanced
  22. Microsoft Word Intermediate
  23. Microsoft Word Introduction
  24. PC Configuration and Troubleshooting
  25. Social Engineering Deception and Defences
  26. Network Security Administration and Management
  27. Computer Networks Administration & Management
  28. IT security and Cybercrime Prevention
  29. Electronic Records Management
  30. Systems Analysis and Design
  31. Website design & Publishing
  32. Computer Fraud and Security/ IT Audit
  33. IT Strategy & Strategic Information Management

Economic Management and Development Policy (EMDP)

  1. Budgeting for Efficient Economic Management
  2. Economic planning and budgeting
  3. Local Authorities Resources
  4. Mobilization and Management
  5. Macro-econometric Modelling and Forecasting
  6. Macroeconomic Policy Analysis and Management
  7. Macroeconomics for Public Sector Managers
  8. Management of Decentralized Development
  9. Management of Rural Development Programmes
  10. Market Analysis and Economic Policy Management
  11. Monetary and Fiscal Policies Management for Legislators
  12. Participatory management of rural development Programmes
  13. Pension Funds Options and Management
  14. Planning and Management of Social Services & Infrastructure
  15. Policy Analysis for Parliamentarians and Policy Makers
  16. Policy design, Analysis and Empowerment
  17. Policy Formulation Implementation and Evaluation
  18. Policy implementation and Stakeholder Involvement
  19. Poverty Reduction Strategies & Evaluation Systems
  20. Public Budgeting and Fiscal Management
  21. Public Debt Management
  22. Public Financial Management for Effective Aid Management
  23. Public Sector Management Strategies and Policies
  24. Quantitative techniques for macroeconomic analysis
  25. Research Methodology and Analysis for Government Officers
  26. Research Methods, Survey Methodology and Data
  27. Resource Mobilization for Rural Development
  28. Restructuring and Privatization of Public Enterprises
  29. Sectoral policy design, analysis, and management
  30. Social Policy Development and Empowerment
  31. SPSS for Researchers and Policy Analysts
  32. Statistical Analysis for Planners, Budget Officers
  33. Statistical Methods and Computer Applications
  34. Statistical Methods for Poverty Profiling and Analysis
  35. Survey Methodology and Statistics for Enumerators
  36. Sustainable Mining Laws and Policy Implementation
  37. Sustainable Tourism Development and Management
  38. Tax Analysis and Revenue Forecasting
  39. Tax Management and Income Generation Strategies
  40. Telecommunication Markets and Data Management
  41. Trade Negotiation skills
  42. Policy Formulation and Implementation
  43. Macroeconomic Forecasting & Projections
  44. Applied Research Methodology in Economic Analysis
  45. Macroeconomic Management & Policies for Senior Officials
  46. Labour Market Information Systems
  47. Tax Policy and Tax Administration
  48. Economic Modelling & Forecasting

Environmental Management Programmes (EMP)

1. Integrated Waste Management
2. Environmental Law Analysis
3. Introduction to Managing Environmental Data
4. Assessing Environmental Impact of Industrialisation
5. Environmental Impact Assessment (EIA)
6. Developing a Community Environmental plan
7. Emergency Preparedness and Disaster Management
8. Environmental Management Strategies
9. GIS Application in Planning and Resource Management 10. Community Based Natural Resource Planning & Management
11. Climate Change Adaptation & Mitigation
12. Advanced Emergency Preparedness & Disaster Management
13. Integrated Water Resources Management
14. Natural Resource Management
15. Integrated Environmental Management
16. Advanced Environmental Management Programme
17. Energy Management & Sustainable Development
18. Environmental Management Systems & Auditing Programme

Energy, Oil, Gas and Sustainable Development (EOGASD)

  1. Advanced Energy Economics
  2. Analysis & Planning of Investment Projects
  3. Energy and Climate Change
  4. Energy Planning & Sustainable Development
  5. Energy Project Planning & Evaluation
  6. Environmental Impact Assessment of Energy Projects
  7. Environmental Monitoring in the Energy Sector
  8. Financial Management of Energy Projects
  9. Financing of Energy Projects
  10. Fundamentals of Energy Infrastructure Project Finance
  11. Fundamentals of Wind Energy
  12. Implementing Rural Electrification Programme
  13. Investment Analysis & Energy Project Management
  14. Liquid Fuels Supply and Demand in Emerging Markets
  15. Logistics & Supply Chain Management in the Energy Sector
  16. Management of Donor Finance in Energy Projects
  17. Management of Energy Installations Systems
  18. Micro Hydropower Technology Development
  19. Planning and Management of Energy Resources
  20. Planning, Monitoring & Evaluation of Energy Projects
  21. Renewable Energy & Sustainability
  22. Rural energy Planning and Management
  23. Strategic Procurement Management in the Energy Sector
  24. Sustainable Energy Planning
  25. Sustainable Gas Supply & Demand
  26. Petroleum Data Management
  27. Managing Petroleum Projects
  28. Petroleum Testing and Analysis
  29. Energy Management and Sustainable Development
  30. Petroleum Industry Analysis

Finance and Financial Management (FAFM)

  1. Activity Based Budgeting
  2. Advanced Accounting and Auditing for Public Sector
  3. Advanced Business Financial Analysis
  4. Asset and Liability Management
  5. Auditing of Computerized Accounting Systems
  6. Auditing of State-Owned Enterprises
  7. Budgetary control in project control management
  8. Budgeting and Budgetary Control
  9. Budgeting and Forecasting
  10. Computer Applications in Accounting Auditing and
  11. Financial Management
  12. Computerized Public Sector Financial Management
  13. Costing, Cost Modelling and Pricing in Telecommunications
  14. Evaluating Financial Performance
  15. Finance and Budgeting for Non Finance Managers
  16. Financial management for donor- funded projects
  17. Financial Management and Budgetary control
  18. Financial Management for Managers
  19. Financial Management for NGOs
  20. Financial Modelling & Valuation
  21. Financial Performance Evaluation for Public Sector
  22. Financial Planning & Forecasting
  23. Financial Risk Management
  24. Forensic Auditing and Investigation
  25. Implementing Auditing Procedures
  26. Internal Audit
  27. International Financial Reporting Standards (IFRS)
  28. Managing Cash flow
  29. Managing the Internal Audit Function
  30. Modern Accounting Techniques
  31. Performance Based Budgeting
  32. Public Sector Financial Management and control
  33. Revenue Collection Management
  34. Risk Management for the Insurance Sector
  35. Strategic Financial Management
  36. Treasury and Compliance Management
  37. Auditing Financial Statements in Banks
  38. Internal Auditing, Compliance and Risk Management
  39. Accounting for Derivatives and other Financial Instruments
  40. Central Banks supervision and anti-money laundering
  41. Financial crimes and anti-money laundering strategies
  42. Finance for Non-Financial Managers
  43. Mergers, Acquisitions and Corporate Finance
  44. Financial Management of Donor Funded Projects
  45. International Public Sector Accounting Standards (IPSAS)
  46. Public Sector Financial Management
  47. Risk Based Approach to Financial Auditing
  48. Budget Planning & Forecasting
  49. Budgeting, Financial Strategy & Business Value
  50. Budgeting Forecasting & Modelling
  51. Financial Aspects of Procurement
  52. Credit Control and Debt Management
  53. Taxation Methodologies and Analysis
  54. International Financial Reporting Standards (IFRS)
  55. Auditing Techniques for Senior Auditors
  56. Risk Management and Financial Analysis in the Central Banks
  57. Cash Flow Management & Working Capital Optimization
  58. Treasury Management
  59. Investment Fund Operations
  60. Pension Funds Management
  61. Monetary Policy Formulation and Implementation
  62. Public Private Partnership Financial Modelling
  63. Strategic Planning, Effective Budgeting & Cost Control

Governance and Legislative Programmes (GLP)

  1. Anti-Corruption, Integrity& Corporate Governance
  2. Strategic Corruption Control and Organisational Integrity
  3. Drafting Legal Documents
  4. Key Skills for Effective Government
  5. Effective Public Policy and Delivery
  6. Court Management and Judiciary Administration
  7. Policy Analysis & Strategic Implementation
  8. Parliamentary Administration
  9. Conflict Management, Conciliation & Mediation
  10. Ethical Issues in the Judiciary systems
  11. Legal Compliance Monitoring
  12. Anti-Money Laundering Strategies
  13. In-House Legal Department Management
  14. Public Policy and Administrative Governance
  15. Policy Analysis for Parliamentarians & Policy makers
  16. Litigation and Arbitration
  17. Management of Deceased Estates and Trust
  18. Anti-Corruption, Bribery & Fraud

Human Resources, Labour Relations & Leadership Programmes (HRLRLP)

  1. Advanced Trainers Skills Development for Senior Trainers
  2. Building Self Esteem and Assertiveness Skills
  3. Coaching and Mentoring
  4. Conducting Effective Performance Reviews
  5. Conquering the Fear of Speaking in Public
  6. Crisis Management; Employee Engagement
  7. Facilitation and Consultation Skills
  8. Gender Analysis and mainstreaming
  9. Good Governance and Leadership
  10. Hiring for Success – Behavioural Interviewing Techniques
  11. HR and the law; HR for non-HR professionals
  12. HR policy development and implementation
  13. HR strategy fundamentals
  14. Human Resource Management and Development
  15. Integrating Organizational & Individual Performance
  16. Labour Relations in the Public Sector
  17. Leadership Development Programme for Women
  18. Leadership Innovation and Change Management
  19. Leadership Skills for Supervisors
  20. Leading & Communicating Change
  21. Management Advancement Programme
  22. Managing the Office Function
  23. Managing the Training Function
  24. Mastering the Interview
  25. Measuring HR Effectiveness
  26. Media Communication and Advocacy
  27. Mediation, Grievance Handling and Conflict Management
  28. Organisational Development
  29. Performance appraisal Techniques for PAs
  30. Performance Based Human Resources Management
  31. Performance Evaluation and Management
  32. Personnel Auditing and Training Needs Analysis
  33. Post-Conflict Reconstruction and Stabilisation
  34. Practical Supervisory and Leadership Skills
  35. Public Service Human Resource Planning and Management
  36. Results Based Performance Management
  37. Security and Risk Management
  38. Setting performance measures
  39. Social Media and Corporate Relations
  40. Social Media and Digital Journalism
  41. Specialized Competency Training of Instructors / Trainers
  42. Staff Performance, Appraisal and Evaluation Technique
  43. Strategic Human Resource Management
  44. Management for Prisons Support Programmes
  45. Strategic Management Skills for Senior Executives
  46. Strategic Performance and Organisational Development
  47. Strategic Relationship Management
  48. Strategic Thinking Management
  49. Strengthening Alliances and Network Management
  50. Talent Management and Succession Planning
  51. Team Building
  52. Training Needs Analysis and staff Development
  53. Training of Trainers (TOT)
  54. Understanding the role and Operations of the Ombudsman
  55. Youth Leadership Development and empowerment
  56. Conflict Management
  57. Training Management and training needs analysis
  58. Strategic Management Development
  59. Strategic Performance Management
  60. Leadership/Development Management
  61. Effective and Dynamic Role of Modern Trade Union
  62. Labour Market Information Systems
  63. Labour relations and Law
  64. Personnel management
  65. Office Management Skills for Executive Personnel
  66. Human Resources Information Systems-Computerised HR
  67. Performance appraisal Strategies
  68. Leadership Management and Development
  69. Public Relations and Personnel Management
  70. Supervision skills in Modern Workplace Environment
  71. Effective, Coaching, Counselling, and mentoring Supervisors
  72. Employee Welfare, Wellness and Motivation

Health, Safety and Environmental Management (HSEM)

1. Climate Change Adaptation in development
2. Climate Change and Policy Design
3. Community Health Project Planning and Management
4. Community Health Promotion for Trainers
5. Community Management for Sustainable Water Supply
6. Community Water and Sanitation
7. Community water resource Management
8. Dietary Management and Treatments of HIV/AIDS
9. Emergency Water Supply and Environmental Sanitation
10. Environment Impact Assessment Management
11. Environmental Impact Assessment and Land Reclamation
12. Environmental Planning for Sustainable Development
13. Household Economic Strengthening
14. Health Centre Administration and Management 15. Health policy formulation and planning
16. Health and Wellness Programme
17. Integrated Urban Water Management
18. Integrated water Resources Management
19. Management of HIV/AIDS at the workplace
20. Managing Occupational health and safety
21. Resources development and environment protection
22. Nutrition and HIV/AIDS Management
23. Programming for Vulnerable Children and Families
24. Safety in the Workplace
25. Sexual reproductive health rights
26. Sustainable Rural Water Supply and Sanitation
27. Trade Waste and Industrial Wastewater Treatment
28. Waste Management

Land, Agriculture and Food Security (LAFS)

  1. Agricultural Extension, Innovations and Training
  2. Agricultural Policy Formulation and Analysis
  3. Agricultural Policy in Africa
  4. Agricultural Projects Monitoring and Evaluation
  5. Agriculture Development and Food Security
  6. Agriculture Marketing & International Trade
  7. Agriculture Production & Trade
  8. Agriculture Project Planning & Management
  9. Community Food Security and Agriculture Development
  10. Concepts and Tools for Agriculture Value Chain
  11. Data Collection & Analysis in Agriculture Sector
  12. Developing Value Chain Pilot Project Plans
  13. Development of Indicators for Sustainable Agriculture
  14. Eco farming practices for smallholdings
  15. Environmental Monitoring in the Agriculture Sector
  16. Farm Planning and Management
  17. Field Crop Production for Sustainability
  18. Financing Agriculture Projects for Sustainability
  19. Financing of Agriculture Projects
  20. Food Security and Land Rights
  21. Gender Analysis & Sustainability in Agriculture Sector
  22. Governance in Global Value Chains
  23. Horticulture for Food Security
  24. Impact of Climate Change on Agriculture Sector
  25. Implementing and Sustaining Food Security in Africa
  26. Investment Analysis of Agriculture Projects
  27. Irrigation Technologies for Small Scale Farmers
  28. Land Policy Development and Poverty Reduction Policy
  29. Land Reform and Food Security
  30. Land Resource Conservation
  31. Land Tenure and Policy Issues in Land Use Planning
  32. Management of Irrigation Projects
  33. Managing Agriculture Projects for Food Security
  34. Managing Donor Funded Projects in Agriculture Sector
  35. Mapping Agricultural Value Chain
  36. Monitoring and Evaluating Value Chain Pilot Projects
  37. Participatory Extension in Rural Communities
  38. Pesticides Management for Sustainable Agriculture
  39. Procurement for Agriculture Projects
  40. Promoting Inclusive Agricultural Value Chains
  41. Safe & Effective Use of Crop Protection Products
  42. Safe Warehousing of Crop Production
  43. Strategic Procurement in the Agriculture Sector
  44. Strategies for increasing value chain competitiveness

Procurement, Logistics, Purchasing and Supply Chain Management (PLPSM)

  1. Advanced Logistics and Supply Chain Management
  2. Contract Drafting, Negotiation Skills, and Procurement
  3. E- Procurement
  4. Effective Purchasing, Tendering & Supplier Selection
  5. Environmental Procurement
  6. Evaluating, Rating and Selecting Suppliers
  7. Financial Aspects of Procurement
  8. Fleet and Transport Management
  9. Fleet Management
  10. Fundamentals of Procurement
  11. Inventory and Warehouse Management
  12. Logistics and Facility Management
  13. Managing Logistics in the Supply Chain
  14. Managing the Contract & Supplier Relationships
  15. Materials and Supply Chain Management
  16. Procurement Fraud Prevention
  17. Procurement Management
  18. Procurement Management for World Bank Funded Projects
  19. Procurement Monitoring and Evaluation
  20. Procurement Policy Implementation
  21. Production and Inventory Management
  22. Production Planning & Inventory Control
  23. Procurement, Supply Chain and Contracts Management
  24. Purchasing & Supply Management
  25. Purchasing and Cost Saving Techniques
  26. Specifying Requirements & Planning Supply
  27. Stores and Inventory Control Management
  28. Strategic Logistics: Planning and Management
  29. Supply Chain Management
  30. Tender Management Procedures
  31. Transport and Logistics Management
  32. Understanding the Corporate Environment
  33. Warehouse and Retails Logistics

Sales, Marketing, Public Relations and Business Management (SMPRBM)

  1. Building Relationships for Success in Sales
  2. Business Etiquette – Gaining That Extra Edge
  3. Marketing and Sales
  4. Marketing with social media
  5. Strategic Marketing Communications
  6. Strategic Marketing for FDI and Investment Promotion
  7. Strategic Tourism Marketing
  8. Public Relations and customer care
  9. Customer focused marketing
  10. New Product Development and Marketing management
  11. Developing and Managing Customer Base
  12. Essential Skills for Marketing Staff
  13. Consumer Behaviour
  14. Advertising and Brand Management
  15. Market research and Product development
  16. International Marketing
  17. Public Relations and Corporate Social Investment
  18. Public Relations Presentation and Elocution Skills

Media, Communications and Journalism Programmes (MCAJP)

  1. Media Advocacy
  2. Media Communication and Advocacy
  3. Parliamentary Reporting and Editing
  4. Print Media  and Broadcasting Management
  5. Public Relations, Communications and Organisation Reputation Management
  6. Stakeholder Communications Management
  7. Effective Communication Skills

Microfinance, Banking and Enterprise Development (MBED)

  1. Accounting Principles for Microfinance Institutions
  2. Advanced Credit Management and Debt Recovery
  3. Bank Reconciliation Course
  4. Banking Practice and Management
  5. Basic Entrepreneurial and Business Management Skills
  6. Business Planning in Microfinance
  7. Business, Credit Appraisal and Entrepreneurship
  8. Credit Management and Debt Recovery
  9. Delinquency Management and Interest Rate Setting
  10. Development Strategies for SMEs
  11. Financial Analysis for Microfinance Institutions
  12. Financial Sector Analysis and Economic Policy Management
  13. Foreign Exchange Reserve Management
  14. Improving Operating Efficiencies in MFIs
  15. Income Generating Training
  16. International Payments and Settlements Systems
  17. Lending Methodologies and Product Development
  18. MFI Performance Monitoring and Reporting
  19. Microfinance and Institutional Policy Development
  20. Micro-finance Management and Governance
  21. Microfinance Policy, Regulation and Supervision
  22. Microfinance risk management and internal control
  23. Microfinance Training of Trainers
  24. Operational Risk Management for Microfinance Institutions
  25. Principles for successful Microfinance
  26. Rural Enterprise Development and Management Skills
  27. SME Coaching and Mentoring Training
  28. Strategic Planning for Small Scale Industries
  29. Strategic Marketing for Microfinance Institutions
  30. Sustainable Enterprise Development and Management

Mining Programmes (MP)

  1. Mining Law
  2. Good Governance and CSR in Mining
  3. Mining Surveying
  4. Surface Mapping Management
  5. Exploration Management
  6. Exploitation Management
  7. Wire Logging and Interpretation
  8. Stream sediment Sampling
  9. Health and Safety in the mining industry
  10. Surface Mining Analysis
  11. Geographical Information Systems (GIS) and Concepts
  12. Advanced Crushing and Grinding Techniques
  13. Applied Ethics in Exploration and Mining
  14. Analysis of Mining Financials
  15. Mining Sustainable Development
  16. Blast Design and Assessment for surface mines and quarries

Project and Contract Management (PACM)

  1. Advanced Project Analysis and Evaluation
  2. Advanced project finances Analysis
  3. Advanced Project Management
  4. Advanced Project Monitoring and Evaluation
  5. Managing Multiple Projects
  6. Methods and tools for project monitoring and evaluation
  7. Microsoft Project
  8. Monitoring and evaluation of community projects
  9. Participatory project planning and Management
  10. Private Public Partnerships for Development Projects
  11. Project Cycle Management
  12. Project Design Planning and Management
  13. Project Design, Proposal Writing and Fund Raising
  14. Project Finance Analysis
  15. Project Management for PAs, Secretaries and Administrators
  16. Project Management Fundamental
  17. Project Management Skills for Non-Project Managers
  18. Project Monitoring and Evaluation for Development Projects
  19. Project planning and management for NGOs
  20. Project Planning, Monitoring and Evaluation
  21. Strategic financial management of NGO Projects

Secretarial and Office Administration (SAOM)

  1. Executive Office Administration and Secretarial Skills
  2. Advanced Writing Skills
  3. Archival Management and Documentation
  4. Communication and Report Writing Skills
  5. Computerized Management of Institutional Records
  6. Customer Care and Public Relations
  7. Developing Communication Tools
  8. Effective Office Management and Administration
  9. Effective Presentation skills
  10. Event Planning and Management
  11. Executive Administration Skills for PAs and Secretaries
  12. Executive Secretarial and Administrators Course
  13. Library Management and Documentation
  14. Management Advancement Programme for Secretaries
  15. Management Skills for Ministers Secretaries
  16. Managing Information Registry
  17. Professional Minute taking and report writing skills
  18. Professional Secretarial and administrative Skills
  19. Protocol Procedures and Diplomatic etiquette
  20. Public Relations for secretaries
  21. Reception, Switchboard and Telephone Techniques
  22. Report Writing Skills
  23. Skills for the Administrative Assistant
  24. Speech Writing Skills
  25. Travel and Protocol Procedures
  26. Office Management Skills
  27. Electronic Records Management
  28. Enhanced skills for PAs and administrators
  29. Effective Communication Skills
  30. Time Management
  31. Assertiveness and Stress Management
  32. Report Writing and Presentation Skills
  33. Research Methodology and Data analysis
  34. Events Management
  35. Effective Negotiation Skills

Tourism, Hospitality and Conservation Programmes (THCP)

  1. Applied Sustainable Tourism Management
  2. Collaborative Environmental Governance
  3. National Parks and Wildlife Management
  4. Community Based Natural Resources Management
  5. Applied anti-poaching Strategies
  6. Ecotourism venturing
  7. Conservation conflict management
  8. Hotel Management
  9. Front Office Operations
  10. Housekeeping Procedures

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